Nawasena Liveaboard Indonesia
Privacy
Policy
Introduction
Nawasena Liveaboard Indonesia (“Nawasena,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and make use of our diving liveaboard services. We value your trust and strive to handle your personal information responsibly and transparently.
1. Information We Collect
We collect several types of information to provide and enhance our services, including:
1.1 Personal Information
- Name
- Email address
- Postal address
- Telephone number
- Passport details
- Payment information
- Emergency contact information
- Diving certification details
1.2 Non-Personal Information
- Browser type and version
- Device type
- Operating system
- IP address
- Referring website addresses
- Browsing behavior on this Site
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience,
understand user activity, and improve the quality of our services. You can manage your
cookie preferences through your browser settings.
2. How We Use Your Information
We use the information collected for various purposes, including:
- Processing bookings and payments
- Providing customer support and responding to inquiries
- Customizing your experience on our Site
- Improving our website and service offerings
- Fulfilling legal and regulatory obligations
- Ensuring the safety of our guests and staf
- Sending administrative information, booking confirmations, and updates
- Marketing communications (with your consent)
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share your information in the following circumstances:
- With service providers who assist in delivering our services (e.g., payment processors, IT support, marketing agencies)
- With government authorities or regulators if required by law or to protect our legal rights
- To fulfill mandatory reporting requirements for diving activities or in cases of emergency
- In connection with a business transaction such as a merger or acquisition (subject to confidentiality agreements)
- With your explicit consent
4. Data Security
We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission or storage is 100% secure. We encourage you to protect your account credentials and contact us immediately if you suspect any unauthorized access.
5. International Data Transfers
As an Indonesia-based company serving international guests, your information may be transferred to and processed in countries outside of your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information
- Object to or restrict certain forms of data processing
- Withdraw consent at any time (where consent is the basis for processing)
- Receive a copy of your data in a portable format
- Lodge a complaint with a supervisory authority
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by Nawasena. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.
9. Children’s Privacy
Our services and website are not intended for minors under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately, and we will promptly remove such information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review our Privacy Policy periodically.
11. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at info@nawasenaliveaboard.com.
Last updated: 20 August, 2025